The County of San Diego received 41 Achievement Awards for programs from the National Association of Counties (NACo), which annually recognizes innovative county government programs in the nation. A San Diego County program, Person-Centered Service Coaching, garnered a Best in Category award in the Personnel Management, Employment and Training category. This new business practice teaches County Health and Human Services Agency workers how to approach customers with their complex set of needs and circumstances in mind so they can be better served. County programs received the second most awards in the state.
The California State Association of Counties awarded the County of San Diego two Challenge Awards and four Merit awards. The statewide program honors innovation in improving county services. One Challenge Award honored the County for its response to the Hepatitis A outbreak in 2017. The second Challenge Award recognized the County for its portable charging station program, which provides power to medical assistance devices during extended outages. A Merit Award went to the County’s Defense Transition Unit, which helps clients get long-term mental health treatment after they leave jail. Another Merit Award recognized the County’s online Know Your Hazards tool, which helps residents prepare for hazards in their community. The remaining Merit Awards went to the County’s electronic system for distributing court documents and a telephonic signature process for semi-annual reports.
The County of San Diego has become the first county in California and the second in the nation to receive the US Green Building Council’s highest distinction of Platinum LEED for Communities certification. This certification evaluates overall community performance in sustainability and quality of life, and recognizes the County as a national leader and innovator in sustainability.
SANDAG awarded the County of San Diego its Diamond Award for supporting employee use of environmentally sustainable transportation choices such as public transit, car and van pooling. The County was also recognized for hosting two car/vanpool promotional events for employees.
The Department of Purchasing and Contracting earned the Achievement of Excellence in Procurement Award for 2017 from the National Procurement Institute. DPC has received the award for 17 consecutive years. The County of San Diego is one of only 45 government agencies in California and one of only 48 counties in the United States and Canada to receive the award.
The County Communications Office was named the Crisis Communications Leader of the year by the California Association of Public Information Officers (CAPIO). The Communications Office was honored for managing communications strategies for both the hepatitis A outbreak and Lilac Fire.
The Center for Digital Government announced winners of its inaugural Government Experience Awards (previously Best of the Web award), honoring U.S. governments who are offering citizens more integrated, anticipatory and personalized electronic services. The County of San Diego won second place in the Overall County Government Experience category. The County also won a Government Experience Innovation Award for its implementation of Digital Rights Management.
The Resiliency is Strength and Empowerment (R.I.S.E.) Court of the County of San Diego received an award from Shining Stars, a faith-based nonprofit that helps those affected by human trafficking and sexual exploitation. The award acknowledges the collaborative efforts of the District Attorney’s Office and Probation Department.
Edgemoor, the County’s 24-hour skilled nursing facility, received the Gold Quality Service Excellence Award, which is the highest national honor bestowed by the American Health Care Association and National Center for Assisted Living. Edgemoor was one of only three facilities nationwide to receive this award in 2017.
The County’s Health and Human Services Agency also received the California Award for Performance Excellence – Eureka Silver Level. The honor shows HHSA used effective strategies and practices throughout the organization, and gleaned valuable insights on how to improve the quality of life for customers. The County Department of Housing and Community Development won a National Association of House and Redevelopment Officials Award of Merit for outstanding achievement in housing and community development programs. Project One For All was recognized for providing intensive wraparound services, including mental health counseling and housing, to homeless individuals with serious mental illness.
For a list of all awards visit the Adopted Operational Plan.